Apheus Support Blocks
The Ultimate in IT Support Flexibility
Apheus created Support Blocks to give our clients the ultimate in flexibility for a wide range of IT services. Use them as stand-alone units or bundle with our other services.

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Support Blocks

Get the Support You Need, When You Need It

We created Support Blocks to help our clients gain the maximum amount of flexibility with our services. You can use Support Blocks for any of the services we provide and even mix-and-match between services. You can also use Support Blocks without a contract! Ask your sales representative which rate plan is Right for Your Business.

Support Blocks and Service Rates

Non-Contract Rates

Starting at $25 per block

  • Basic Remote Support
  • On-Site Support
  • No Service Level Agreement
  • Minimum Purchase Required
  • No Contract Required
  • Service Rates are Subject to Change
  • No Setup Fees
  • Residential Rate Plans
    Rate R1 - $30 per block
  • Business Rate Plans
    Rate B1 - $25 per block
  • Government Rate Plans
    Rate G1 - $25 per block

Contract Rates

Starting at $10 per block

  • Premium Remote Support
  • On-Site Support
  • Service Level Agreement
  • Minimum Purchase Required
  • Contract Required
  • Locked-in Service Rates
  • No Setup Fees
  • Residential Rate Plans
    n/a
  • Business Rate Plans
    Rate B2 - $22 per block
    Rate B3 - $19 per block
    Rate B4 - $16 per block
    Rate B5 - $13 per block
    Rate B6 - $10 per block
  • Government Rate Plans
    Rate G2 - $20 per block
    Rate G3 - $15 per block
    Rate G4 - $10 per block

Awesome Features

Flexible Support Options

Combine our Support Blocks with any of our service modules to create a true custom solution for your business. Not currently using one of service modules? No problem! You can buy Support Blocks as stand-alone units.

Need More? No Problem!

Don’t worry about running out of Support Blocks each month - we’ll just add them to your account as you need them.

No Setup Fees

Support Blocks don’t require any setup fees.

Use Them However You Like

Add up all of the Support Blocks included from each service module you have purchased and use them however you like. For example, if you have our Prime MSP Leader Module and our Pro Website Design Module, you have a total of 24 Support Blocks each month. We can use those Support Blocks to perform any combination of services, giving you a great amount of flexibility to prioritize and balance your information technology needs.

Service Level Agreement

Receive next business day response with all contract-level Support Blocks. Upgrade to same business day or 4 hour response for an additional fee.

Contact Us Today

Apheus is ready to take on new clients and add new challenges. Contact us today by filling out the form provided and we will setup a convenient time for us to chat about Support Blocks and the options that we have available. Our team looks forward to hearing from you soon.

Right for Your Business

Apheus has been in business since 2007, delivering high-quality technology products and services to our clients. We are committed to offering the best IT services in Plymouth, Indiana, and surrounding communities.

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